This blog post from Mondipa Foudza in the Law Society
Gazette has started me thinking about how my own management of emails has
changed over the years.
I am old enough to remember the days when you sent a letter and
then waited several days for a reply – unless you had an ultra-high tech opponent
who owned a fax machine. Then we began to send and receive emails via our PCs
in the late 1990s. This made things a bit more immediate, but you still had to
go and switch on your computer.
Then the smart-phone changed the world. Suddenly, our emails
began to follow us everywhere we went. My wife once caught me sitting up in bed
reading them on holiday in Mexico. I blamed jet lag and the time difference.
But in truth they were there, I was awake, and the rest just happened! On a more
serious note I once received an aggressive email from a complaining client at
1155 on Christmas Eve – why did I read it? Because my phone was telling me it
was there, and I couldn’t resist.
These incidents caused me to introduce some strict
rules which I have found very useful over the years –
1.
I initially started to disable my work emails
when I went on holiday. Now, I understand why it is useful to reduce the number
of emails crying out for attention when I get back to work. But on balance,
getting a life won the day. I made sure that someone had my mobile phone number, so I
could be contacted if I became as indispensable as I thought I was. This worked
up to a point, but I still found myself with my nose in my phone while watching
The Bridge on a Saturday night.
2.
In time, the penny dropped – the world did not cease
to orbit the sun if I did not check them all the time. So I really did take the
plunge. I firstly disabled notifications altogether. Then I regressed a full
decade and removed my account from my phone. Guess what? I’m still alive, the
sun is shining, and Trump would have been elected whether I had my emails on or
not.
3.
I have never gone back. I check my emails once
or twice when I am at home and never on holiday. But I am now in control.
4.
Much of that energy now goes into twitter!!
There is a real benefit in cutting yourself free from your
emails. It creates time for you to relax, to read a book, watch the World Cup
or even Love Island if you really must. It also creates space for a more
considered reply. If you receive a scary email while you are eating out or
travelling, there is a real temptation to fire back a reply immediately. How often
has someone pressed the send button and then regretted it. Recalling an email
does not erase it! If you create time to read emails you will also create time
to reply. You might even ask yourself whether a reply can wait for a day or so.
This might not work for everyone. But if your time is ruled
by your mail box you need to change things. Now.
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