Janet (not
her real name) is 15. Back in 2010, she was hit by a 4 x 4 and suffered catastrophic
injuries. The facts are fairly straightforward. She was crossing a busy single
carriageway between a line of cars that was stopped at traffic lights. The 4 x
4 became impatient with the line of traffic and suddenly pulled out to overtake
them. He struck Janet at about 25 mph.
She was not
expected to survive the accident. She was in a coma for 3 weeks and was in
hospital for almost 2 months. She has been left with permanent physical
disabilities and has a serious brain injury.
My
colleague Mike Sexton was instructed via her father’s Trade Union. A letter of
claim led to a robust denial of liability on the basis that she was the author
of her own misfortune for not keeping a proper look out. Despite this, Mike persuaded the insurers to
work with the Claimant through the rehabilitation code. Funding was provided in
2011 but when learning about a possible cost of £50,000 for 2012 they
unilaterally advised the rehab providers that no further funding would be
provided.
At about
the same time the insurers offered £125,000 in full and final settlement of the
claim. Her injuries merit an award that could exceed £2m. The offer was stated
to be on the table for 14 days after which it would be withdrawn. The family
accepted Mike’s advice to reject. Early in 2012 the offer was increased to
£250,000 with the same time pressure to accept. The family accepted Mike’s
advice to reject this; and court proceedings were issued. By the end of 2012
the offer was increased to £750,000 and there was also an offer to pay 75% of
any amount she might recover at trial. This time the family were given 21 days
to accept. The family again accepted Mike’s advice and rejected both offers.
So the
matter arrived at Trial early in June 2013. At the door of the court, the
Defendants’ QC offered to settle on the basis of 82.5% of the claim. This was a
huge increase from the initial offer but would still have wiped out several
hundred thousand pounds from her damages. Following advice the family rejected
the offer and the trial went ahead. The judge found 100% in her favour. The
insurers were ordered to make an immediate interim payment to her parents to
cover their expense to date. The case was then adjourned for full reports on
quantum to be prepared.
This was
obviously an important case to win. But it also demonstrates the lengths that
insurers will go to in order to avoid payment altogether or to intimidate
victims and their families to accept less than their entitlement. They were
effectively dragged kicking and screaming all the way to trial.
This should
all be seen against the constant rhetoric that lawyers are not needed in injury
claims. If the family had accepted the first offer Janet would have got less
that 5% of the value of her claim; a claim which she eventually won in full. Without
robust legal advice the outcome might have been very different. If the
insurance industry and the government get their way it is likely that hundreds
of victims will be denied justice.
If you ever need to go to court you are going to want to make sure that you have a good lawyer. This of course raises the question of just what constitutes a good lawyer. This is not always an easy question to answer.
ReplyDeleteExactly! Sometimes the lawyers fleece you as well. You really are in a vulnerable position and they know that.
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